City of Rochester Branding Statement
First-Class City, First-Class Service
HR Mission Statement
The Human Resources Department mission is to be champions of leadership and change resulting in an engaged workforce.
City of Rochester Core Value Statements & Standards
- Customer Focus
- Identify, plan for, and support customer needs.
- Seek and consider input from our customers to continually improve services.
- Treat every customer well. - Respect
- Treat customers in a personal and professional manner while being firm, fair, and compassionate.
- Be an active listener to the customer.
- Maintain a work environment that is free of disrespect and false informaiton. - Integrity
- Provide equitable and honest treatment to all customers.
- Follow through in a timely manner or as communicated.
- Maintain privacy and confidentiality as applicable to Minnesota State laws. - Safety
- Employees act responsibly and take ownership of their actions.
- Each department/area has documented safety procedures for employees and customers.
- Communicate clearly when dealing with emergencies or safety concerns. - Excellence
- Be knowledgeable in my area of responsibility.
- Be professional in my actions, manners, and appearance.
- Meet or exceed customer needs for City services.
HR Functions/Objectives
- Provide administrative oversight for policy development, payroll and compensation, recruitment and selection, benefits and safety, legal compliance and reporting, and human resources information systems.
- Provide strategic direction and implementation guidelines for HR processes and organizational development initiatives.
- Provide consultative HR services and assistance to City leadership.
- Lead respectful negotiations and maintain collaborative relationships with collective bargaining groups within the City.
- Assist with and seek acceptable resolutions for employee relations, issues, grievances, mediations, and arbitrations.
- Maximize the utilization of technology to increase performance and efficiency in applicable HR practices and processes.
- Create and implement professional development opportunities that contribute to a high-caliber workforce capable of providing quality services to an increasingly diverse community.



