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Rochester Public Utility (RPU) Responsibility

Power Outage

Phone 507-280-9191

Please use the RPU Contact Form or call 507-280-1500 or 800-778-3421 for these issues:

  • Watermain breaks
  • Street light maintenance
  • Electrical lines
  • Water service covers

Public Works

Main Office
Send a Message
Phone:  507-328-2400

Parking Meters
Send a Message

Phone: 507-328-2475

Real Estate and Development
Send a Message
Phone: 507-328-2427

Sidewalk Snow Removal
Send a Message
Phone:  507-328-2400

Sidewalk Maintenance (NOT sidewalk snow removal see link above)

Send a Message

Stormwater Education
Send a Message
Phone: 507-328-2440

As-Built Requests
Send a Message
Phone: 507-328-2406

Water Reclamation Plant
Phone: 507-328-2650

Public Works Infrastructure Maintenance

Please contact the Department by phone for emergency issues such as stormwater and sanitary sewer backups, down stop and yield signs, and traffic signal outages based on working hours and contacts provided in the call list.  Please see our Call List more updated contacts for workday, after-hours, and weekend contacts.

Working Hours:

  Day Shift Second Shift      Third Shift 
       7:00am – 3:30pm    3:00pm – 11:00pm       11:00pm – 7:00am   


Main Contact:
Phone: 507-328-2450

Storm and Sanitary Sewer Backups
Send a Message
Phone: 507-254-0319

Storm Sewer Maintenance
Send a Message
Phone: 507-254-0319

Infrastructure Maintenance
Send a Message 
Phone: 507-328-2451

Snow Plowing
Send a Message
Phone: 507-328-2451

Traffic Sign Maintenance
Send a Message
Phone:  507-328-2462

Traffic Signal Maintenance
Send a Message
Phone: 507-328-2470

*All Issues after Hours, Weekends and Holidays*

Phone: 507-254-7704 or 507-254-7705

Contacts for Issues Responded to by other Departments

Boulevard Trees
Park and Recreation - Forestry Division
Send a Message
Phone:  507-328-2515 

Tall Grass and Weeds
Park and Recreation
Send a Message
Phone:  507-328-2512