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Rochester Public Transit Increases Service, Seeks Rider Input

Post Date:05/28/2020 8:50 AM

Amid rebounding transit demand as the local economy begins to open up, Rochester Public Transit has reintroduced “Core Service,” a schedule comprised of six neighborhood routes running seven days a week and frequent weekday service from four park-and-ride locations.

By mid-April, RPT ridership was down more than 90% compared with boardings from the same time a year ago, prompting a “Reduced Core Service” schedule. Now, with modest increases in ridership over the last two weeks, the operating hours and frequency of these routes have increased in response.

As plans to restore service are being created, RPT is seeking the input from the public.

Transit officials have posted a survey to the rptride.com website. The questionnaire asks customers to provide information regarding when they might return to using public transit, and what policies and procedures they would favor to protect the health and safety of both passengers and operators.

Since the outbreak of COVID-19, RPT has aggressively implemented policies and procedures to combat the spread of the virus. These measures include the suspension of fare collection, rear door boarding, daily disinfecting of vehicles, frequent wipe downs, and a passenger face-covering requirement. No cases of COVID-19 have been reported among operating staff.

“The goal is to operate the safest transit system possible for the benefit of our customers,” according to RPT spokesperson Nick Lemmer. “Agencies around the country are wrestling with what transit service may look like in the future. Feedback from our Rochester transit riders will help us make a plan that works for them.”

The survey will be open until June 15. A link to the online survey and current bus schedules is available on the RPT website, rptride.com. Persons seeking an accommodation for providing feedback may call 507-328-2409.

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