Contact Information

201 4th Street SE
Room 266
Rochester, Mn 55904 (Map)

Phone: 507-328-2000
Fax: 507-328-2727

Mon-Fri 8:00 am to 5:00 pm

Development District:
507-328-2003

Department Contacts 

MetroNet

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Background Information

The Rochester City Council approved a five-year franchise agreement with  MetroNet on February 4, 2019 that will allow the company to build a fiber optic cable system in Rochester. While the franchise from the city only covers cable television, the company also offers phone and broadband service.

MetroNet has 240 days from the time the franchise takes effect to begin building a network locally. As part of its agreement with the City of Rochester, MetroNet commits to covering 80 percent of dwelling units within five years.

What Can the Community Expect

MetroNet will begin their communication outreach to the Rochester community the week of May 13, 2019.  Residents should expect to receive a letter, providing details about their processes and also contact information.

MetroNet Contact Information

All questions should be directed to Metronet.  

Construction Website

Customer Service Line: 1-877-386-3876

Work Schedule

June 15, 2019 

June 8, 2019

May 25, 2019