COVID-19 InformationInformation and Updates for Community Members

Contact Information

201 4th Street SE
Room 108
Rochester, Mn 55904 (Map)

Phone: 507-328-2400
Fax: 507-328-2401

Mon-Fri 8:00 am to 5:00 pm

Department Contacts


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Quick Links

Public Works Main Office (NOT Street Snow Plowing see link below for Snow Plowing)
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Phone:  507-328-2400
* The Public Works Department has moved effective June 1, 2020. Services formerly offered at City Hall are now housed at the Development Services & Infrastructure Center (DSIC) located at 4001 West River Parkway NW, Rochester, MN 55901

Sanitary Sewer Emergencies (Sanitary sewer back-ups, displaced manhole lids, etc.)
24/7 Phone: 507-328-2640

Media Inquiries and Other Communications
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Phone: 507-328-2436

Parking Meters
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Phone: 507-328-2475

Real Estate and Development
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Phone: 507-328-2427

Record Drawings / "As-Built" Requests
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Phone: 507-328-2406

Sidewalk Maintenance (NOT sidewalk snow removal see link below)
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Phone: 507-328-2422
4300 East River Road NE, Rochester, MN  55906

Sidewalk Snow Removal
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Phone: 507-328-2400 

Stormwater Education
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Phone: 507-328-2440

Water Reclamation Plant
Phone: 507-328-2650

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Public Works Infrastructure Maintenance

Please contact the Department by phone for emergency issues such as stormwater and sanitary sewer backups, down stop and yield signs, and traffic signal outages based on working hours and contacts provided in the call list.

Working Hours:

Day Shift: 7:00 am - 3:30 pm
Second Shift: 3:00 pm - 11:00 pm
Third Shift: 11:00 pm - 7:00 am

Main Contact
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Phone: 507-328-2450

Storm and Sanitary Sewer Backups
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Phone: 507-328-2640

Storm Sewer Maintenance
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Phone: 507-328-2640

Infrastructure Maintenance
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Phone: 507-328-2450

Snow Plowing
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Phone: 507-328-2450

Traffic Sign Maintenance
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Phone:  507-328-2462

Traffic Signal Maintenance
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Phone: 507-328-2470

For emergency infrastructure maintenance issues in off hours:

Weekend & Holiday Contact: 507-254-7705
Weekday After-hours Contact (3:30pm - 7am): 507-254-7704

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Rochester Public Utility (RPU) Responsibility

Power Outage
Phone 507-280-9191

Please use the RPU Contact Form or call 507-280-1500 or 800-778-3421 for these issues:

  • Watermain breaks
  • Street light maintenance
  • Electrical lines
  • Water service covers

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Contacts for Issues Responded to by other Departments

Boulevard Trees & Tall Grass and Weeds
Park and Recreation - Forestry Division
Send a Message
Phone: 507-328-2515 

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