The City of Rochester, Public Works Department is responsible for planning, programming, design, construction, and maintenance of public works facilities. This includes street infrastructure, new street lighting, traffic control, sanitary and storm water, watermain, and waste water treatment facilities, as well as on-street and off-street parking, and coordination of mass transit modes.
The Department is comprised of seven divisions and operate at four sites:
Public Works and Transit Operations Center
Public Works City Hall Offices
4300 E. River Rd NE
201 4 ST SE
Fleet and Facilities
Transit and Parking
Traffic Operations Building
Water Reclamation Plant
24 Civic Center DR NE
301 37 ST NW
Engineering staff associated with traffic operations
Water Reclamation Staff
Customer Service Survey
The purpose of this survey is to gather direct responses from our customers to improve the level of service we provide to you. The Public Works Department's customer service efforts are guided by the City of Rochester's approved Customer Service Values, Principles and Standards including Respect, Integrity, Safety and Excellence.
This survey is anonymous and will be used to improve our interactions with customers.