Transparency

We welcome your feedback, including:

  • Compliments: If an employee exceeded your expectations and provided you with outstanding service, we want to know! We are dedicated to encouraging good police work and promoting positive community relationships.
  • Concerns: If you have concerns about an employee's conduct or if your expectations have not been met, tell us about your experience. We respond to all concerns promptly. Issues we are unable to resolve immediately may require further investigation.
  • Formal Complaints: To file a formal complaint, you must complete a Citizen's Complaint Form, a legal document available through the Professional Standards Manager. A handwritten signature is required to confirm the truthfulness of your statement.

Submit your feedback by email, phone or in-person:

  • Email: Professional Standards Manager
  • Phone: Call Dispatch (507) 328-6800 and ask to speak with a supervisor (available 24 hours/day).
  • In-person: Visit Law Enforcement Records at the North Station (4001 West River Parkway NW) or Law Enforcement Center (101 4th Street SE), Monday to Friday, 8.00 a.m. – 4.30 p.m., and ask for a supervisor or the Professional Standards Manager.

Law Enforcement Records serves both the Rochester Police Department and the Olmsted County Sheriff’s Office.

Police reports can be requested via the online portal

You can also request them in person at the following locations, Monday through Friday (excluding holidays), 8:00 a.m. – 4:30 p.m.

Law Enforcement Center
Police Department Window – 2nd Floor 
101 SE 4th Street
Rochester, MN 55904

North Station
Records Window
4001 West River Pkwy NW, Suite 200
Rochester, MN 55901

Fax:  507-328-6788

For additional information, please call Records at (507) 328-6811 during business hours or email LECRecords@rochestermn.gov.

Law Enforcement Records operates under the guidelines of Minnesota Statute 13.82 as it pertains to comprehensive law enforcement data. We will do our best to process requests immediately. However, we may need extra time for large data requests or due to workload. We will respond to your request within 10 business days.

Reports

The annual report serves as a comprehensive review of our public safety efforts for the year.  It provides valuable insights and data that guide our continuous improvement to delivering the highest level of service to the community.

Annual Reports can be found on the Police Annual Reports page.

Dashboards

RPD expanded its drone program in 2025 to include Drones as First Responders (DFR). The Drone Flight Dashboard provides public information about RPD's DFR activity.

Frequently Asked Questions

What is a drone?

A drone is an Unmanned Aerial System (UAS) with an onboard computer and camera that is generally operated remotely by a pilot on the ground using a handheld controller. The Rochester Police Department acquired its first drone in 2017 and has expanded its UAS fleet over the years.

What is the Drones as First Responders (DFR) program?

In 2025, the Rochester Police Department expanded its drone program and added two permanently docked drones, known as Drones as First Responders. These drones can be deployed remotely from anywhere at any time.

The DFR program deploys drones to a variety of 911 calls and provides live video footage to officers and dispatchers before personnel arrive on scene. This early arrival leads to faster situational awareness, better decision-making and a more effective use of resources. 

Why is the Rochester Police Department using drones?

Drones improve response times, enhance officer safety and reduce the need for a physical officer presence in situations where it may not be necessary. They provide a real-time view of the scene, helping officers respond more safely and effectively.

What kind of calls will drones respond to?

Drones may respond to a variety of calls, as authorized by Minn. Stat. § 626.19, where early situational awareness can enhance safety. 

How do drones improve response times?

Drones are often able to arrive on scene prior to other responding officers. The drone's early arrival on scene provides critical information that helps guide officer response, or, in some cases, resolves calls without dispatching an officer. 

How do drones keep officers safe?

Drones can assess potentially dangerous situations, like armed suspects, large crowds or barricaded individuals, without putting officers in immediate risk. This allows for a more informed, tactical response.

Will drones be used to surveil neighborhoods or conduct routine patrols?

No. Drones are only launched in accordance with Minn. Stat. § 626.19.  Generally this requires some type emergency, risk of harm, or reported criminal activity. They are not used for general surveillance or random monitoring.

Is there public oversight of this program?

Yes. A flight dashboard with drone flight data and UAS policy are publicly available. 

Are drone flights recorded?

Yes. Video footage from drone flights is recorded and stored in accordance with department policy and applicable city, state and federal law. All deployments are documented and subject to review.

Who operates the drones?

Drones are operated by officers and department personnel who have gone through training to receive a Federal Aviation Administration (FAA) Part 107 Remote Pilot License (drone license). All department drone pilots train regularly to improve their operational efficiency and to maintain their license. 

Will this replace officers or reduce jobs?

No. Drones will be supporting our officers, not replacing them. Officers are actually given additional opportunities to advance their career if they choose to go through training and become an FAA licensed drone pilot.

What kind of technology do the drones use?

Drones are equipped with high-definition cameras, live-streaming capability and thermal imaging for use in low-light or search scenarios. Drones are not armed with any weapons.

Are drones in use 24/7?

Initially, as more officers work to complete trainings to obtain their drone pilot license, the program will operate during peak call volume hours. As the program expands and more officers are licensed, we will evaluate expanding to 24/7 coverage.

How is the DFR program funded?

The DFR program is fully funded through 2030 through a Mayo Clinic Community Engagement Grant.

What happens if a drone malfunctions?

Drone pilots are trained and certified, and all equipment is maintained to FAA standards. In the rare event of a malfunction or crash, a parachute is deployed from the drone for safe landings.

The Minnesota Crime Data Explorer contains crime data submitted by Minnesota law enforcement agencies as required by state statute and federal law. This data is used to measure criminal activity in the state.

The accountability dashboard addresses the most pressing areas of concern for the community, determined by both in-person discussions and an assessment of the most common and questions raised within the last year.  The dashboard aims to demonstrate our commitment to improve and maintain the trust of the community we serve through transparency and accountability.  A Frequently Asked Questions and Data Dictionary is available to assist in using and understanding the dashboard.

Pre-2020 data

 *Use of Force includes response to resistance and show of force.

Contact

Emergencies: Dial 911
Non-Emergencies: 507-328-6800

Connect with City Services

Whether you have a question, need to report a concern or aren’t sure which department to contact, 311 connects you with the right team quickly and efficiently.