All City-owned Level 2 chargers are compatible with the ChargePoint app. To start charging:
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Locate a City-owned charging station using the map or the ChargePoint app.
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Download the ChargePoint app on your mobile device.
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Create a profile in the app, including adding a payment method and enabling notifications.
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Hold your phone over the charging port to unlock it.
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Plug the connector into your vehicle to begin charging.
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Make sure notifications are enabled in the app to receive updates.
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You will receive a notification when your vehicle has finished charging and when an idle fee is applied.
By following these steps, you can ensure you are only paying for energy used and avoid unnecessary idle fees. To see a step-by-step video of this process, click here.
Tips to avoid idle fees:
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Monitor your charge via the ChargePoint app
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Move your vehicle promptly after charging completes
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Enable push notifications in the app to receive idle fee alerts