The RPT Mobile Fare app is a quick way to pay for your bus fares and provides you with tools to ride. With RPT Mobile Fare you can:

• Buy and activate fares instantly using electronic payments.
• Purchase and store multiple tickets on your phone for future use.
• Store funds to pay for fares as you go.
• Simplify your boarding. Just scan your ticket at the farebox on fixed-route buses or show your activated ticket to the driver on ZIPS paratransit.
• Plan your trip or get information about route schedules. For real-time bus tracking, please continue to use the DoubleMap app.

Download RPT Mobile Fare for free on Google Play or the iPhone App Store.

Pay for your fare with your phone!

Riders who use ZIPS paratransit service can also pay their fares using the app. Please contact RPT staff if you wish to use RPT Mobile Fare app to pay for paratransit rides before downloading the app.

Activate your bus pass when you need it

You can purchase RPT fares at anytime and store them on your phone. The fares can then be activated as you need them when you’re stepping onto the bus!

Earn a 31-day pass through fare-capping!

The RPT Mobile Fare app has a fare-capping feature that will provide a 31-day pass after you pay for enough individual fares to equal the value of a regular monthly pass ($42) through the pay as you go feature. The 31-day period will then begin from when you first activated the pay as you go pass.

Getting started is easy. 

IMPORTANT: Are you eligible for reduced fares or ZIPS? Visit the Accessibility & Paratransit page.

Everyone else, start with these two steps:

STEP 1: Download the app from the appropriate app store for your phone’s operating system (Apple App Store for iOS or and Google Play for Android).

STEP 2: Create an account. Open the app and tap “Sign Up” then enter in your email address and create a password. You will need to remember your password for completing purchases within the app.

If you are eligible for reduced or special fares or use ZIPS paratransit contact RPT at rpt@rochestermn.gov for help getting set up with an account. Provide your name, email address and the fare type you are eligible for. Once you’re set up with an account, you’ll receive an email with a link to download the app.

STEP 1: Purchase fares in the “My Passes” menu. Tap the menu icon in the upper left corner of your phone screen then tap “My Passes” and finally the green “Add Funds” button. You’ll then see a list of fare options. 

Click the plus sign next to the pass type you’d like to add the desired number of passes. To add “pay as you go” stored value, ta the “Value to add” button and then type in the amount of funds you’d like to store up to $500. Once you have your fare products entered, tap the green “Continue” button.

STEP 2: Enter your credit or debit card information.

STEP 3: Confirm you purchase information and tap the green “Continue” button.

STEP 1: Go to the “My Passes” menu and select the fare you want to use.

• Tap the menu icon in the upper left corner
• Tap “My Passes”.
• Click the purchased fare product you want to use.

For some fare types, you will have the option of getting a free transfer. Tap “Purchase” on the prompt if you want a transfer. The transfer will then show up in your “My Passes” menu and is good for 90 minutes after you activate your fare.

STEP 2: Activate your pass as you get on the bus.

•  Click “Ok” and this will bring you to a screen with a green “Tap Here to Activate Pass” button. 
• IMPORTANT: Tap the “Tap Here to Activate Pass” button as you are boarding the bus or as is it pulling up to your stop. If the five-minute countdown expires before you can validate your fare you will not be able to use it. 

Passes that last a certain number of days, such as the 31-day pass, will be valid starting the first time you activate of the pass.

STEP 3: Scan your pass at the farebox.

• Place your phone screen with the QR code face down on the farebox scanner (the glass in front of where you insert bills.)
• Tapping the bar code will make it a bit larger.
• If the bar code does not work after a couple tries show your phone to the driver. 

For ZIPS paratransit trips simply show the driver the activated pass with the countdown clock. 

Copyright
All content on this application including the collection, arrangement, assembly and presentation of pages and all logos, maps, text, images, feeds and databases are protected by copyright laws. You may not use the Rochester Public Transit (RPT) Logo, the Transit Map, or any other content from the RPT website without express written permission in advance from RPT. 

Warranty and Disclaimer
While RPT makes every effort to ensure the accuracy of the information presented here, the RPT Mobile Fare App is provided on an “as is” basis. RPT makes no representation or warranties of any kind, express or implied, as to the operation or content of the app, its website, or any other website to which it is linked. To the extent permitted by law, RPT disclaims all warranties, express or implied, including but not limited to implied warranties of merchantability and fitness for a particular purpose. RPT, its directors or employees will not be liable for any damages of any kind arising from the use of the app, its website, or any site to which it is linked, including but not limited to direct, indirect, punitive and consequential damages. 

Use Restrictions
The RPT Mobile Fare App is available as a resource for your personal, non-commercial use. With the exception of RSS Feeds and Data Feeds, you may not reproduce, redistribute, or frame content from the app or RPT website without express written permission in advance from RPT. RSS feeds and data feeds from RPT make certain information available in Really Simple Syndication feeds (“RSS feeds”). You may reproduce and redistribute content from Transit RSS feeds provided that you, (a) do not modify or delete any content from the feed, and (b) include the feed’s link or a clear attribution to https://www.rochestermn.gov/government/departments/public-transportation. RPT reserves the right to alter and/or no longer provide RSS feeds at any time without prior notice. RPT also makes certain data available in other data feed formats accompanying their distribution. You should read and understand the Data License Agreement (DLA) before using RPT data feeds. 

No Automated Queries
With the exception of queries to RSS Feeds and Data Feeds, you may not send scripted, automated or otherwise programmed queries of any sort to the RPT app or website without express written permission in advance from RPT. 

Links to Other Websites
Some Links on the RPT website take you to other websites. These other websites are not under the control of RPT, and RPT is not responsible for their content. RPT is providing these links as a convenience, and in doing so does not imply support or endorsement of any kind. 

Applicable Law
This App is created and controlled by RPT in Rochester, Minnesota, United States. As such, the laws of the State of Minnesota will govern these disclaimers, terms and conditions, without giving effect to any principles of conflicts of laws. RPT reserves the right to make changes to this app, including these disclaimers and terms and conditions, at any time. 

Contact Information
Address your correspondence about this website to: 
Rochester Public Transit 
4300 East River Rd NE 
Rochester, MN 55906
Or email us at rpt@rochestermn.gov

SMS Service Terms and Conditions
You confirm that you hold the account corresponding to the mobile phone number that you have entered, or that you have the account holder’s permission to use this service. By entering your phone number, you acknowledge that you agree to terms and conditions of service. 

There is no cost from RPT to use this service. However, message and data rates may apply. Charges are dependent on your service plan which may include fees from your carrier to send and receive text messages. 

This privacy policy governs your use of the software application for mobile devices offered by Rochester Public Transit (RPT, or “Transit Agency”). The Application is a provider of trip planning information for transit riders and the purchasing of transit passes.

User Provided Information

The Application obtains the information you provide when you download and register the Application. Registration with us is optional. However, please keep in mind that you may not be able to use some of the features offered by the Application unless you register with us.

When you register with us and use the Application, you generally provide

1. your name, email address, age, user name, password and other registration information;
2. transaction-related information, such as when you make purchases, respond to any offers, or download or use applications from us;
3. information you provide us when you contact us for help;
4. credit card Information for purchase and use of the Application, and;
5. information you enter into our system when using the Application, such as contact information.

We may also use the information you provided us to contact you from time to time to provide you with important information, required notices and marketing promotions.

The Minnesota Government Data Practices Act (Minnesota Statutes Chapter 13) governs all data collected, created, received, maintained or disseminated by RPT. This law presumes that all such data is public unless classified otherwise.

There are many exceptions to the presumption that all such data is public. If you are asked to provide private data through the use of an on-line form, you will be given an advisory about the proposed use of the data by RPT before you submit the form online.

If you choose to submit information to RPT by email, the information you provide, including any identifying information, will be used, disseminated, and retained as needed in conducting the Transit Agency’s official business and in accordance with the laws governing retention and dissemination of data.

Some online services require a third party for processing and storing personal information.  In cases when information is sent to a third party, you will be told of the third party being used, and have the opportunity to opt-out of the transmittal if you choose.  If you choose to opt-out of the transmittal, we will be unable to fulfill processing.  Third parties that receive information from the city are under contract and are required by law to maintain the data consistent with the Minnesota Government Data Practices act.

You should be aware of the provisions of the law as it relates to data that you are sending to the RPT. If you have questions about the classifications of particular information, you may want to contact the City of Rochester’s Data Practices Compliance Official at (507) 328-2900.

Automatically Collected Information

In addition, the Application may collect certain information automatically, including, but not limited to, the type of mobile device you use, your mobile devices unique device ID, the IP address of your mobile device, your mobile operating system, the type of mobile Internet browsers you use, and information about the way you use the Application.

Does the Application collect precise real time location information of the device?

This Application does not collect precise information about the location of your mobile device.

Do third parties see and/or have access to information obtained by the Application?

Only aggregated, anonymized data is periodically transmitted to external services to help us improve the Application and our service. We will share your information with third parties only in the ways that are described in this privacy statement.

We may disclose User Provided and Automatically Collected Information:

• as required by law, such as to comply with a subpoena, or similar legal process;
• when we believe in good faith that disclosure is necessary to protect our rights, protect your safety or the safety of others, investigate fraud, or respond to a government request;

• with our trusted services providers who work on our behalf, do not have an independent use of the information we disclose to them, and have agreed to adhere to the rules set forth in this privacy statement.
• if RPT is involved in a merger, acquisition, or sale of all or a portion of its assets, you will be notified via email and/or a prominent notice on our Web site of any change in ownership or uses of this information, as well as any choices you may have regarding this information.

What are my opt-out rights?

You can stop all collection of information by the Application easily by uninstalling the Application. You may use the standard uninstall processes as may be available as part of your mobile device or via the mobile application marketplace or network.

Data Retention Policy, Managing Your Information

We will retain User Provided data for as long as you use the Application and for a reasonable time thereafter. We will retain Automatically Collected information for up to 24 months and thereafter may store it in aggregate. If you’d like us to delete User Provided Data that you have provided via the Application, please contact us at mailto: rpt@rochestermn.gov and we will respond in a reasonable time. Please note that some or all of the User Provided Data may be required in order for the Application to function properly.

Children

We do not use the Application to knowingly solicit data from or market to children under the age of 15. If a parent or guardian becomes aware that their child has provided us with information without their consent, they should contact us at rpt@rochestermn.gov.

We will delete such information from our files within a reasonable time.

Security

We are committed to safeguarding the confidentiality of your information. We provide physical, electronic, and procedural safeguards to protect information we process and maintain. For example, we limit access to this information to authorized employees and contractors who need to know that information in order to operate, develop or improve our Application. Please be aware that, although we endeavor provide reasonable security for information we process and maintain, no security system can prevent all potential security breaches.

Changes

This Privacy Policy may be updated from time to time for any reason. We will notify you of any changes to our Privacy Policy by posting the new Privacy. You are advised to consult this Privacy Policy regularly for any changes, as continued use is deemed approval of all changes.

Your Consent

By using the Application, you are consenting to our processing of your information as set forth in this Privacy Policy now and as amended by us. "Processing,” means using cookies on a computer/hand held device or using or touching information in any way, including, but not limited to, collecting, storing, deleting, using, combining and disclosing information, all of which activities will take place in the United States. If you reside outside the United States your information will be transferred, processed and stored there under United States privacy standards.

Contact us

If you have any questions regarding privacy while using the Application, or have questions about our practices, please contact us via email at mailto: rpt@rochestermn.gov.

This Mobile Application End User License Agreement (“Agreement”) is a binding agreement between you (“End User” or “you”) and Rochester Public Transit (“RPT”, “us” or “we”).  This Agreement governs your use of the RPT Mobile Fare App, including all related documentation (the “App”). The App is licensed, not sold, to you.

BY DOWNLOADING, INSTALLING, OR USING THE APP, YOU (A) ACKNOWLEDGE THAT YOU HAVE READ AND UNDERSTAND THIS AGREEMENT; (B) ACCEPT THIS AGREEMENT AND AGREE THAT YOU ARE LEGALLY BOUND BY ITS TERMS. IF YOU DO NOT AGREE TO THESE TERMS, DO NOT DOWNLOAD, INSTALL, OR USE THE APP.

License Grant.

Subject to the terms of this Agreement, RPT grants you a limited, non-exclusive, and nontransferable license to download, install, and use the App for your personal, non-commercial use on a single mobile device owned or otherwise controlled by you (“Mobile Device”) in accordance with the App’s documentation; and access, stream, download, and use on such Mobile Device the Content and Services as defined in Section 5 made available in or otherwise accessible through the App, in accordance with this Agreement and the Terms of Use applicable to such Content and Services as set forth in Section 5.

License Restrictions.

Licensee/you shall not:

1. copy the App, except as expressly permitted by this license;
2. modify, translate, adapt, or otherwise create derivative works or improvements, whether or not patentable, of the App;
3. reverse engineer, disassemble, decompile, decode, or otherwise attempt to derive or gain access to the source code of the App or any part thereof;
4. remove, delete, alter, or obscure any trademarks or any copyright, trademark, patent, or other intellectual property or proprietary rights notices from the App, including any copy thereof;
5. rent, lease, lend, sell, sublicense, assign, distribute, publish, transfer, or otherwise make available the App, or any features or functionality of the App, to any third party for any reason, including by making the App available on a network where it is capable of being accessed by more than one device at any time;
6. remove, disable, circumvent, or otherwise create or implement any workaround to any copy protection, rights management, or security features in or protecting the App; or
7. use the App in, or in association with, the design, construction, maintenance, or operation of any hazardous environments or systems, including any power generation systems; aircraft navigation or communication systems, air traffic control systems, or any other transport management systems; safety-critical applications, including medical or life-support systems, vehicle operation applications or any police, fire, or other safety response systems; and military or aerospace applications, weapons systems, or environments.

Reservation of Rights.

You acknowledge and agree that the App is provided under license, and not sold, to you. You do not acquire any ownership interest in the App under this Agreement, or any other rights thereto other than to use the App in accordance with the license granted, and subject to all terms, conditions, and restrictions, under this Agreement. RPT, and its licensors and service providers, reserves and shall retain its entire right, title, and interest in and to the App, including all copyrights, trademarks, and other intellectual property rights therein or relating thereto, except as expressly granted to you in this Agreement. The RPT name and the RPT logo and all related names, logos, product and service names, designs and slogans are trademarks of RPT or its licensors. You must not use such marks without the prior written permission of RPT. All other names, logos, product and service names, designs and slogans on the Services are the trademarks of their respective owners.

Collection and Use of Your Information.

You acknowledge that when you download, install, or use the App, RPT may use automatic means (including, for example, cookies and web beacons) to collect information about your Mobile Device and about your use of the App. You also may be required to provide certain information about yourself as a condition to downloading, installing, or using the App or certain of its features or functionality, and the App may provide you with opportunities to share information about yourself with others. All information we collect through or in connection with this App is subject to our Privacy Policy. By downloading, installing, using, and providing information to or through this App, you consent to all actions taken by us with respect to your information in compliance with the Privacy Policy.

Content and Services.

The App may provide you with access to RPT’s website located at https://www. https://www.rochestermn.gov/government/departments/public-transportation (the “Website”) and products and services accessible thereon, and certain features, functionality, and content accessible on or through the App may be hosted on the Website (collectively, “Content and Services”). Your access to and use of such Content and Services are governed by the Website’s Terms of Use and Privacy Policy located at https://www.rochestermn.gov/government/departments/public-transit/plan-your-trip/tools/rpt-mobile-fare, which are incorporated herein by this reference. Your access to and use of such Content and Services may require you to acknowledge your acceptance of such Terms of Use and Privacy Policy and/or to register with the Website, and your failure to do so may restrict you from accessing or using certain of the App’s features and functionality. Any violation of such Terms of Use will also be deemed a violation of this Agreement.

Geographic Restrictions.

The Content and Services are based in the state of Minnesota in the United States and provided for access and use only by persons located in the United States. You acknowledge that you may not be able to access all or some of the Content and Services outside of the United States and that access thereto may not be legal by certain persons or in certain countries. If you access the Content and Services from outside the United States, you are responsible for compliance with local laws.

Updates.

RPT may from time to time in its sole discretion develop and provide App updates, which may include upgrades, bug fixes, patches, other error corrections, and/or new features (collectively, including related documentation, “Updates”). Updates may also modify or delete in their entirety certain features and functionality. You agree that RPT has no obligation to provide any Updates or to continue to provide or enable any particular features or functionality. Based on your Mobile Device settings, when your Mobile Device is connected to the internet either:

1. the App will automatically download and install all available Updates; or
2. you may receive notice of or be prompted to download and install available Updates.

It is your responsibility to promptly download and install all Updates and you acknowledge and agree that the App or portions thereof may not properly operate should you fail to do so. You further agree that all Updates will be deemed part of the App and be subject to all terms and conditions of this Agreement.

Third-Party Materials.

The App may display, include, or make available third-party content (including data, information, applications, and other products, services, and/or materials) or provide links to third-party websites or services (“Third-Party Materials”). You acknowledge and agree that RPT is not responsible for Third-Party Materials, including their accuracy, completeness, timeliness, validity, copyright compliance, legality, decency, quality, or any other aspect thereof. RPT does not assume and will not have any liability or responsibility to you or any other person or entity for any Third-Party Materials. Third-Party Materials and links thereto are provided solely as a convenience to you, and you access and use them entirely at your own risk and subject to such third parties’ terms and conditions.

Text Messaging.

 By using the App or by otherwise providing us with your mobile phone number in connection with your use of the App, you agree that we may communicate with you regarding RPT and other entities by SMS, MMS, text message or other electronic means to your Mobile Device and that certain information about your usage of the App may be communicated to us. In the event you change or deactivate your mobile telephone number, you agree to promptly update your RPT account information to ensure that your messages are not sent to the person that acquires your old number. You may stop text messages from us by contacting us at: update@rochestermn.gov or calling Customer Service at (507) 328-RIDE. However, if you opt-out of receiving text messages from us, your ability to use the App may be impacted.

Mobile Device Access. You are responsible for obtaining the data network access necessary to use the App. Your wireless service carrier’s standard charges, data rates, and other fees may apply when you access the App in your Mobile Device. In addition, downloading, installing, or using certain mobile services or applications may be prohibited or restricted by your carrier, and not all mobile services or applications may work with all carriers or devices. In the event you change or deactivate your mobile telephone number, you agree to promptly update your RPT account information to ensure that your messages are not sent to the person that acquires your old number. In addition, the App may be subject to malfunctions and delays inherent in the use of the Internet and electronic communications.

Apple-Enabled App. RPT offers the RPT Mobile Fare App for use on Apple iOS devices. If you access the App that has been developed to run on Apple iOS devices (“Apple-Enabled App”), then Apple, Inc. and its subsidiaries (collectively, “Apple”) are third-party beneficiaries to this Agreement, entitled to enforce their terms against you with respect to the Apple-Enabled App (and you will be deemed to have accepted the right). Apple’s terms are available on its own website.

Payments and Charges. You understand that you may incur charges for the services you receive through the App (“Charges”). RPT will receive and/or enable your payment of the applicable Charges for services obtained through your use of the App. Charges will be inclusive of applicable taxes where required by law. Charges may include other applicable fees, surcharges or processing fees for split payments.

You may pay for the services offered through the App by credit card. You represent and warrant to RPT that any payment information you provide is true and correct and that you are authorized to use such payment account. You agree to promptly update your account information with any changes that maybe necessary (for example, a change in your billing address or credit card expiration date).

 

Term and Termination. The term of this Agreement commences when you download/install the App and will continue in effect until terminated by you or RPT as set forth in this Section 13.

You may terminate this Agreement by deleting the App and all copies thereof from your Mobile Device.

RPT may terminate this Agreement at any time without notice if it ceases to support the App, which RPT may do in its sole discretion. In addition, this Agreement will terminate immediately and automatically without any notice if you violate any of the terms and conditions of this Agreement.

Upon termination:

1. all rights granted to you under this Agreement will also terminate; and
2. you must cease all use of the App and delete all copies of the App from your Mobile Device and account.

Termination will not limit any of RPT’s rights or remedies at law or in equity.

Disclaimer of Warranties. THE APP IS PROVIDED TO LICENSEE “AS IS” AND WITH ALL FAULTS AND DEFECTS WITHOUT WARRANTY OF ANY KIND. TO THE MAXIMUM EXTENT PERMITTED UNDER APPLICABLE LAW, RPT, ON ITS OWN BEHALF AND ON BEHALF OF ITS AFFILIATES AND THEIR RESPECTIVE LICENSORS AND SERVICE PROVIDERS, EXPRESSLY DISCLAIMS ALL WARRANTIES, WHETHER EXPRESS, IMPLIED, STATUTORY, OR OTHERWISE, WITH RESPECT TO THE APP, INCLUDING ALL IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, TITLE, AND NON-INFRINGEMENT, AND WARRANTIES THAT MAY ARISE OUT OF COURSE OF DEALING, COURSE OF PERFORMANCE, USAGE, OR TRADE PRACTICE. WITHOUT LIMITATION TO THE FOREGOING, RPT PROVIDES NO WARRANTY OR UNDERTAKING, AND MAKES NO REPRESENTATION OF ANY KIND THAT THE APP WILL MEET YOUR REQUIREMENTS, ACHIEVE ANY INTENDED RESULTS, BE COMPATIBLE, OR WORK WITH ANY OTHER SOFTWARE, APPLICATIONS, SYSTEMS, OR SERVICES, OPERATE WITHOUT INTERRUPTION, MEET ANY PERFORMANCE OR RELIABILITY STANDARDS, OR BE ERROR-FREE, OR THAT ANY ERRORS OR DEFECTS CAN OR WILL BE CORRECTED.

SOME JURISDICTIONS DO NOT ALLOW THE EXCLUSION OF OR LIMITATIONS ON IMPLIED WARRANTIES OR THE LIMITATIONS ON THE APPLICABLE STATUTORY RIGHTS OF A CONSUMER, SO SOME OR ALL OF THE ABOVE EXCLUSIONS AND LIMITATIONS MAY NOT APPLY TO YOU.

Limitation of Liability. TO THE FULLEST EXTENT PERMITTED BY APPLICABLE LAW, IN NO EVENT WILL RPT OR ITS AFFILIATES, OR ANY OF ITS OR THEIR RESPECTIVE LICENSORS OR SERVICE PROVIDERS, HAVE ANY LIABILITY ARISING FROM OR RELATED TO YOUR USE OF OR INABILITY TO USE THE APP OR THE CONTENT AND SERVICES FOR:

PERSONAL INJURY, PROPERTY DAMAGE, LOST PROFITS, COST OF SUBSTITUTE GOODS OR SERVICES, LOSS OF DATA, LOSS OF GOODWILL, BUSINESS INTERRUPTION, COMPUTER FAILURE OR MALFUNCTION, OR ANY OTHER CONSEQUENTIAL, INCIDENTAL, INDIRECT, EXEMPLARY, SPECIAL, OR PUNITIVE DAMAGES.

DIRECT DAMAGES IN AMOUNTS THAT IN THE AGGREGATE EXCEED THE AMOUNT ACTUALLY PAID BY YOU FOR THE APP.

THE FOREGOING LIMITATIONS WILL APPLY WHETHER SUCH DAMAGES ARISE OUT OF BREACH OF CONTRACT, TORT (INCLUDING NEGLIGENCE), OR OTHERWISE AND REGARDLESS OF WHETHER SUCH DAMAGES WERE FORESEEABLE OR RPT WAS ADVISED OF THE POSSIBILITY OF SUCH DAMAGES. SOME JURISDICTIONS DO NOT ALLOW CERTAIN LIMITATIONS OF LIABILITY SO SOME OR ALL OF THE ABOVE LIMITATIONS OF LIABILITY MAY NOT APPLY TO YOU.

Indemnification. You agree to indemnify, defend, and hold harmless RPT and its officers, directors, employees, agents, affiliates, successors, and assigns from and against any and all losses, damages, liabilities, deficiencies, claims, actions, judgments, settlements, interest, awards, penalties, fines, costs, or expenses of whatever kind, including attorneys’ fees, arising from or relating to your use or misuse of the App or your breach of this Agreement, including but not limited to the content you submit or make available through this App.

Export Regulation. The App may be subject to US export control laws, including the Export Control Reform Act and its associated regulations. You shall not, directly or indirectly, export, re-export, or release the App to, or make the App accessible from, any jurisdiction or country to which export, re-export, or release is prohibited by law, rule, or regulation. You shall comply with all applicable federal laws, regulations, and rules, and complete all required undertakings (including obtaining any necessary export license or other governmental approval), prior to exporting, re-exporting, releasing, or otherwise making the App available outside the US.

Severability. If any provision of this Agreement is illegal or unenforceable under applicable law, the remainder of the provision will be amended to achieve as closely as possible the effect of the original term and all other provisions of this Agreement will continue in full force and effect.

Governing Law. This Agreement is governed by and construed in accordance with the internal laws of the State of Minnesota without giving effect to any choice or conflict of law provision or rule. Any legal suit, action, or proceeding arising out of or related to this Agreement or the App shall be instituted exclusively in the Minnesota federal courts of the United States or the courts of the State of Minnesota. You waive any and all objections to the exercise of jurisdiction over you by such courts and to venue in such courts.

Limitation of Time to File Claims. ANY CAUSE OF ACTION OR CLAIM YOU MAY HAVE ARISING OUT OF OR RELATING TO THIS AGREEMENT OR THE APP MUST BE COMMENCED WITHIN ONE (1) YEAR AFTER THE CAUSE OF ACTION ACCRUES OTHERWISE SUCH CAUSE OF ACTION OR CLAIM IS PERMANENTLY BARRED.

Entire Agreement. This Agreement, and our Privacy Policy, constitute the entire agreement between you and RPT with respect to the App and supersede all prior or contemporaneous understandings and agreements, whether written or oral, with respect to the App.

Waiver. No failure to exercise and no delay in exercising, on the part of either party, any right or any power hereunder shall operate as a waiver thereof, nor shall any single or partial exercise of any right or power hereunder preclude further exercise of that or any other right hereunder. In the event of a conflict between this Agreement and any applicable purchase or other terms, the terms of this Agreement shall govern.

Notices to Us and Your Comments and Concerns. Feedback, comments, requests for customer or technical support, and other communications relating to the App should be directed to the address below. All legal notices to RPT would be effective upon receipt by us and should be sent by certified or registered mail, return receipt requested, postage prepaid to:

Rochester Public Transit
4300 E River Rd NE
Rochester, MN 55906

To request a receipt for a purchase through the app, send an email to rpt@rochestermn.gov with "Receipt request" in the subject line.

Log out of your account if you are currently logged in by tapping the menu icon at the upper left of your phone screen and then tap “Log Out”. Tap the menu icon again, tap “Log In” and then “Forgot password?”

RPT will not provide refunds for passes that were activated and expired before they could be validated.

Please contact us via email at rpt@rochestermn.gov with your name, email address, and the type of reduced fare you are eligible for.

You can use fares purchased through the RPT Mobile Fare App on all RPT buses in Rochester, Minnesota including ZIPS paratransit services.

After activating a ticket, your ticket will display on your screen with a QR code. Please display the ticket you intend to use on your screen.

On fixed-route buses, place your mobile device screen down on the ticket scanner right in front of where you would normally insert bills to pay a fare.  An audible “beep” will announce that your ticket is valid for use.

On ZIPS paratransit, show the activated ticket with a counting down clock to the driver.

Tickets are read by the farebox at the front of the bus. Additionally, drivers can validate mobile tickets visually by checking actively changing countdown clock on the ticket screen if the farebox scanner is not functional.

MasterCard/MasterCard Debit, Visa/Visa Debit, Discover and American Express.

The Mobile Ticketing platform is fully certified and compliant with Payment Card Industry standards (PCI-DSS). All payment communications are fully encrypted, and any sensitive data stored is highly encrypted and systems are constantly monitored for security vulnerabilities.