Step 1: Download the App
Step 2: Create an Account
Video: How to Set Up Your Account
Pay-by-App with ParkMobile
The ParkMobile app for iPhone and Android gives you a smarter way to park.
ParkMobile is the #1 app for parking in the United States, letting you easily pay for on-street parking. We have over 1,300 on-street meter spots available in Rochester.
Meter Time Limits are the Maximum Time Allowed
Per Municode Sec. 11-6-34(a), a vehicle is unlawfully parked if it remains beyond the legal parking limit established for the limited parking zone.
New License Plates
Do not forget to replace the old plate number with the new one in ParkMobile. This will prevent you from being ticketed because the license plates do not match (even though you may have paid the appropriate parking meter fee).
There is no cost to register with us or to download one of our mobile apps. The transaction fees charged when you initiate a parking session are in addition to the regular parking fees in your area. Transaction fees vary based on which level of membership you choose, and are as follows:
- Basic Membership
- Parkmobile Wallet as Payment Method: $0.10
- Other Payment Methods: $0.40
- ParkMobilePro
- Parkmobile Wallet as Payment Method: $0.10
- Other Payment Methods: $0.15
- Company
- Parkmobile Wallet as Payment Method: $0.10
- Other Payment Methods: $0.20
Contact Us
Connect with City Services
Whether you have a question, need to report a concern or aren’t sure which department to contact, 311 connects you with the right team quickly and efficiently.